Astoria - Zermatt46.0187589, 7.7488189
According to guest reviews, the hotel has been rated as Best Luxury Hotels in Switzerland
The elegant 4-star Astoria Hotel features concierge service, ironing service and porter service.
The hotel is located in the center of Zermatt, 9 km away from Matterhorn and 11 km from Zermatt. The property is in a 10-minute walk to Zermatt city center.
Zermatt railway train station is swiftly reachable. 90 km to Lugano airport.
This property offers 21 non-smoking guestrooms complete with a minibar, a personal safe, coffee/tea makers, a kitchenette and a dressing area. The guestrooms look out on the bridge. In-room self-catering facilities include a microwave, a dishwasher and a fridge.
Eat & Drink
A variety of dishes are served in Restaurant Schaferstubli and Tufternalp Restaurant, which are 5 minutes’ walk away.
The hotel offers an ATM, an elevator and a hairdresser along with a conference room and a photocopier to respond to the needs of all guests.
Guests can benefit from a night club, an indoor swimming pool and a tennis court and relax using a spa center, a solarium and a sauna. On-site sport activities include snow skiing, horse riding and petanque.
Wireless internet is available in the hotel rooms for free.
No parking available.
Number of rooms: 21.
Free Wi-Fi in rooms
Bar/ Lounge area
Paid shuttle service
Indoor swimming pool
Spa & wellness centre
Sports & Fitness
- Ski school
- Horseback riding
- Tennis court
- Paid shuttle service
- Room service
- Ski equipment rental
- Shoe shine service
- Newspaper service
- Bell staff/Porter
- In-room breakfast
- Bar/ Lounge area
- Packed lunches
- Special diet menus
- Conference room
- Paid babysitting/ Child services
Spa & Leisure
- Indoor swimming pool
- Spa & wellness centre
- City view
- Landscape view
- Free Wi-Fi in rooms
- Air conditioning
- In-room safe
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- Hair dryer
- Free toiletries
- Flat-screen TV
- Cable/ Satellite television
- Paid films
- Direct dial telephone
- AM/FM alarm clock
- Carpeted floor
Rooms and availability
2 Single beds2 Single beds, 1 Double bed, 1 Single bed
In the Room
Sleeping arrangements for 4 persons
1 Double bed
In the Room
1 Single bed
Sleeping arrangements for 3 persons
- City landmarks
Rating by category:
Good and break fast is quite good
We had a wonderful view of the Matterhorn from our balcony and the room was very spacious. The breakfast is very good and the staff were very helpful. The location is very convenient too - we could walk there easily from the train station and to all the attractions.
There is a bar underneath the hotel and it was very noisy - bring your ear plugs!
The staff were so friendly and warm-hearted, room was very clean and comfortable. I like the little concert hold in the evening very much. Thanks for giving us a so pleasant night!
The chef is very friendly and the hotel is rather clean
They should provide a boiler
Excellent breakfast, beautiful room and view, great staff.
Bad pillows, too soft, and the club at the basement is noisy at 4AM.
Hotel Astoria is located at an excellent location where the Matterhorn can be viewed from the bridge near the hotel. Good restaurant and pizerrias are just next door. Good breakfast spread. On top of it all, the staff are friendly and helpful.
The staff was very helpful, wonderful buffet breakfast, large room
Our "Junior Suite" was gorgeous, hotel very convenient to all amenities (for town or going into the mountains) and the staff an absolute delight.
Absolutely no complaints and we would certainly use the Astoria for any future visit to Zermatt and would certainly recommend it. Re question below I have not read reviews so cannot respond.
Professionality and friendness of staff
Excellent staff with excellent service and advice. Nice view from the balcony of room 302.
We received a room up-grade which was much appreciated
Great location in Zermatt and a fine value at least during the shoulder season. The staff was very helpful and friendly.
The hotel is about one block from the central clock tower in Zermatt. It was a great central location within walking distance of the train station and all of the shopping. The hotel has a good deal with a ski and snowboard rental shop next door, and the staff were all very friendly and fluent in English which was very helpful.
The 3 days we were there the wifi never worked. There was no ethernet cable in the room either so we were without internet at the hotel the entire time.
The hotel staff was friendly and accomodating. When hotel porter was not available for travel to and from the railroad station, hotel staff made arrangements to get us there. The view from the room was outstanding.
Location, friendliness of staff, view from room, easy access to all facilities & walks, good breakfast included in price.
tea & coffee making facilities in room would be nice