Astoria - Zermatt

Steinmattstrasse 32, Zermatt, Switzerland, 3920show map
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Rooms and Guests
2Guests1room
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Switzerland

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Overview

The elegant 4-star Astoria Hotel features concierge service, ironing service and porter service.

The hotel is located in the center of Zermatt, 9 km away from Matterhorn and 11 km from Zermatt. The property is in a 10-minute walk to Zermatt city center.

Zermatt railway train station is swiftly reachable. 90 km to Lugano airport.

Rooms

This property offers 21 non-smoking guestrooms complete with a minibar, a personal safe, coffee/tea makers, a kitchenette and a dressing area. The guestrooms look out on the bridge. In-room self-catering facilities include a microwave, a dishwasher and a fridge.

Eat & Drink

A variety of dishes are served in Restaurant Schaferstubli and Tufternalp Restaurant, which are 5 minutes’ walk away.

Services

The hotel offers an ATM, an elevator and a hairdresser along with a conference room and a photocopier to respond to the needs of all guests.

Relax

Guests can benefit from a night club, an indoor swimming pool and a tennis court and relax using a spa center, a solarium and a sauna. On-site sport activities include snow skiing, horse riding and petanque.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

Number of rooms:   21.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking
Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Paid shuttle service

Swimming pool

Indoor swimming pool

Spa and relaxation

Solarium

Spa & wellness centre

Sports & Fitness

  • Ski school
  • Horseback riding
  • Tennis court
  • Petanque

Services

  • Paid shuttle service
  • Room service
  • Ski equipment rental
  • Laundry
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Conference room
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Solarium
  • Sauna

Room view

  • City view
  • Landscape view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-22:00FREECheck-out08:00-11:00FREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 6 yearsExisting beddingFREEExtra bedAll children7 - 16 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Mountaineers' cemeteryMountaineers' cemetery400 ft
Matterhorn glacier paradiseMatterhorn glacier paradise2000 ft
Zermatt - FuriZermatt - Furi2000 ft
Matterhorn ExpressMatterhorn Express2000 ft
Zermatt railway stationZermatt railway station2000 ft
Matterhorn MuseumMatterhorn Museum700 ft
Matterhorn Golf clubMatterhorn Golf club1700 ft
Ski Lift Zermatt - FuriSki Lift Zermatt - Furi2000 ft
Mountaineers' CemeteryMountaineers' Cemetery600 ftKirchstrasse (behind the church)
Matterhorn Museum - ZermatlantisMatterhorn Museum - Zermatlantis700 ftKirchplatz
HinterdorfstrasseHinterdorfstrasse800 ftHinterdorfstrasse 25
Stoked Swiss Ski and Snowboard SchoolStoked Swiss Ski and Snowboard School1000 ftBahnhofstrasse 72, Zermatt
Chocolaterie LaderachChocolaterie Laderach1200 ftBahnhofstrasse
PolluxPollux2000 ft ZermattSwitzerland
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Restaurant SchaferstubliRestaurant Schaferstubli100 ftRomantik Hotel Julen,
Restaurant Romantik Hotel JulenRestaurant Romantik Hotel Julen100 ftRiedstrasse 2
Stockhorn GrillStockhorn Grill300 ftRiedstr. 11
Old ZermattOld Zermatt200 ftKirchstrasse 17
Chez Max JulenChez Max Julen300 ftKirchstrasse 44
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Furi - RiffelbergFuri - Riffelberg1.4 mi
Furi - Trockener StegFuri - Trockener Steg1.4 mi
Riffelberg - GifthittliRiffelberg - Gifthittli1.7 mi
SchwarzseeSchwarzsee2.6 mi
Gorner RidgeGorner Ridge2.9 mi
The MatterhornThe Matterhorn2200 ft ZermattSwitzerland
HohbalmenHohbalmen2000 ft
SunneggaSunnegga1.1 mi
Zermatt-Matterhorn Ski ResortZermatt-Matterhorn Ski Resort2.1 mi ZermattSwitzerland
Mt. GornergratMt. Gornergrat3.0 mi Switzerland
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Getting around
Airports
Sion (SIR)24.5 mi
Lugano (LUG)55.8 mi
Train
Zermatt railway station2300 ft
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Reviews
7.8
FabulousBased on  97  reviews

Rating by category:

7.0
Location
8.8
Rooms
7.3
Service
8.0
Dining
  • 6.6
    Good

    Good and break fast is quite good

  • 7.0
    Very good

    We had a wonderful view of the Matterhorn from our balcony and the room was very spacious. The breakfast is very good and the staff were very helpful. The location is very convenient too - we could walk there easily from the train station and to all the attractions.

    There is a bar underneath the hotel and it was very noisy - bring your ear plugs!

  • 9.2
    Superb

    The staff were so friendly and warm-hearted, room was very clean and comfortable. I like the little concert hold in the evening very much. Thanks for giving us a so pleasant night!

  • 7.4
    Very good

    The chef is very friendly and the hotel is rather clean

    They should provide a boiler

  • 9.6
    Exclusive

    Excellent breakfast, beautiful room and view, great staff.

    Bad pillows, too soft, and the club at the basement is noisy at 4AM.

  • 9.6
    Exclusive

    Hotel Astoria is located at an excellent location where the Matterhorn can be viewed from the bridge near the hotel. Good restaurant and pizerrias are just next door. Good breakfast spread. On top of it all, the staff are friendly and helpful.

  • 9.6
    Exclusive

    The staff was very helpful, wonderful buffet breakfast, large room

  • 10.0
    Exclusive

    Our "Junior Suite" was gorgeous, hotel very convenient to all amenities (for town or going into the mountains) and the staff an absolute delight.

    Absolutely no complaints and we would certainly use the Astoria for any future visit to Zermatt and would certainly recommend it. Re question below I have not read reviews so cannot respond.

  • 9.6
    Exclusive

    Professionality and friendness of staff

  • 8.2
    Fabulous

    Excellent staff with excellent service and advice. Nice view from the balcony of room 302.

  • 7.4
    Very good

    We received a room up-grade which was much appreciated

  • 10.0
    Exclusive

    Great location in Zermatt and a fine value at least during the shoulder season. The staff was very helpful and friendly.

  • 9.6
    Exclusive

    The hotel is about one block from the central clock tower in Zermatt. It was a great central location within walking distance of the train station and all of the shopping. The hotel has a good deal with a ski and snowboard rental shop next door, and the staff were all very friendly and fluent in English which was very helpful.

    The 3 days we were there the wifi never worked. There was no ethernet cable in the room either so we were without internet at the hotel the entire time.

  • 7.8
    Fabulous

    The hotel staff was friendly and accomodating. When hotel porter was not available for travel to and from the railroad station, hotel staff made arrangements to get us there. The view from the room was outstanding.

  • 9.6
    Exclusive

    Location, friendliness of staff, view from room, easy access to all facilities & walks, good breakfast included in price.

    tea & coffee making facilities in room would be nice

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Switzerland

Use Badge
Good to know
Check-infrom 14:00-22:00FREECheck-out08:00-11:00FREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 6 yearsExisting beddingFREEExtra bedAll children7 - 16 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Sion (SIR)24.5 mi
Lugano (LUG)55.8 mi
Train
Zermatt railway station2300 ft
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
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